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BMC Remedy Implementation Services

BMC Remedy Consulting Services
ITSM University provides premier consulting services for BMC Software that can deliver our customers assistance during the initial planning & assessment phase through implementation and training for the following solutions:

  • BMC Remedy ITSM
  • BMC Remedy On Demand
  • BMC Discovery (BladeLogic and ADDM / Tideway)
  • BMC ProactiveNet
  • BMC Performance Management
  • BMC Event and Impact Management

Many enterprise IT organizations have trusted ITSM University consulting services for BMC/Remedy to ensure successful project deployments. ITSM University offers flexible services solutions depending on the needs of your organization – ranging from full implementation project assistance to “shared” projects whereby both ITSM University and the customer share certain project deployment responsibilities. Some of the common implementation services provided by ITSM University include the following:

  • Managed Services & Remote Administration
  • Assistance with Implementation Assessment / Planning
  • Conducting workshops and breakout sessions to analyze requirements for use in BMC setup and configuration.
  • Provide assistance in setting up configurations & integrations or review work done by the customer.
  • Perform testing and provide support for User Acceptance Testing, Roll-out and Go Live.
  • Blocks of Consulting Time to be used as needed/required.
  • ITIL Process consulting, custom training and project management to ensure technology, business and process alignment.
  • Metrics consulting, BI Development and Reporting so that you can begin a project with the end-goal in mind.

For more information regarding ITSM University’s consulting services for BMC Software, please click the contact tab in the top right-hand corner of our website.

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