Why Effective Transport?
Managing and migrating ITSM data in your Remedy environment presents big challenges.
Most BMC/Remedy customers know the benefits associated with staying current with Remedy releases, but migrating their data for each upgrade requires a major effort and a significant labor force. On-going data maintenance is equally difficult and maybe more troubling because the need for accurate information about your infrastructure and personnel is so critical for problem resolution. Outsourcers frequently have significant backlogs of customers awaiting on-boarding. On-boarding delays cause revenue, customer satisfaction and even contractual issues. Effective Transport solves these problems in a quick and efficient manner. Our customers find that their data migration effort is reduced by up to 50% and ongoing data maintenance responsibilities shrink by 50-90% allowing you to remain current and freeing IT support staff to focus more time on higher priority issues. Finally, outsourcers experience significant improvements to quickly clear on-boarding backlogs.